This morning, we merged those two vital services. Telephone Reference, and Circulation Help now have only one phone number. Callers now will choose "help with your library card", or "all other questions." We hope that, by making that simple change, callers to Telephone Reference won't have to wait as long, and callers to Circulation Help will be able to hold for assistance.
The number to remember is: 916-264-2920.
Please let us know how it's working for you!