On Learning

Sacramento Public Library staff is in the midst of a fun staff-development campaign to learn 27 Things in the next few weeks. These "Things" are all related to new web tools that have sprung up over the last few years. The library has not yet adopted much of this new stuff for regular services, even though technology users abound! About a third of our staff has jumped aboard with enthusiasm. I hope we'll see some new things going on in the near future.

I bring this up because we tend to forget how far libraries have actually come in the last few years, and how it must feel to newcomers. Two days ago, a couple of us were helping a non-English-speaking gentleman request books for his ESL class. We identified the books he was trying to find. Sacramento Public does not own them, but they are available from one of our Link+ partner libraries. He spoke literally only a few words of English, and neither of us librarians understood Chinese. After much fruitless writing, pointing, and shrugging of shoulders, I asked another staff member, who does speak Chinese, to explain how Link+ works to get books from libraries outside our local library system.


We updated the gentleman's card, helped him establish a PIN, showed him how to use the catalog to find books and how to extend the search to the Link+ libraries. We showed him how to place holds on the books and explained that we will notify him when they arrive. He was most grateful, and completely astonished that this service is free!

That gentleman is 73 years young, learning not only a new language, but a new culture and a new technological way of life. He is the perfect example of a life-long-learner, and someone we should all strive to emulate!

COMMUNITY OUTREACH :2008 FESTIVAL DE LA FAMILIA

The 17th annual Festival de la Familia took place today at Sacramento's Cal Expo fairgrounds and it was an event to attend!

The day was hot ( 88 degrees Fahrenheit ) and so was the food, culture, dance, music and the company that Sacramento Public Library staff kept as people from all walks and persuasions approach our booth to inquire about e -book and digital collections. Storytime en Español and about the usual times and locations that our customers are always interested in. Library applications were also on the rise as new library cards were issued to new customers. It's not uncommon that many library customers regularly visit any of our 27 library branches, yet they do not possess library cards. It's at these events that many of them approach our booths and finally make the jump to being card-carrying library users. This phenomenon is pretty common with many public libraries and it's what librarians, library para-professionals and administrators attempt to rectify. We want all of Sacramento's citizens to have and use a Sacramento Public Library card.

Many who haven't done an event such as the Festival, think that all we do is pass out bookmarks and bring smiles to kid's faces. Not that that's bad, but there's definitely work that must be done!

The day ended early in the evening and all of us were flushed with pride at the great work that we had done. Kudos to all those who put in their time and to Community Outreach Services.

The Cuban and Puerto Rican communities were out in full force at the Festival de la Familia. Good to see!